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FOX AND MOBIS

FOX offers services in four SINs covered in the GSA MOBIS Federal Supply Schedule, including the following:

874-1: Consulting Services
874-2: Facilitation Services
874-6: Privatization Support Services and Documentation (A-76)
874-7: Program Integration and Project Management Services

DESCRIPTION OF PRODUCTS AND SERVICES OFFERED

SIN 874-1: CONSULTING SERVICES

FOX provides expert advice, assistance, guidance, or counseling in support of agencies’ management, organizational, and business improvement efforts. FOX also provides studies, analyses, and reports documenting any proposed development, consultative, or implementation efforts. Our consultants are content experts with senior-level experience in both operations and consulting, and have been involved in such innovative projects as:

Development of the plan for managed care programs for the State of New Mexico
Identification, analysis and documentation of “best practices” for Medicaid fraud and abuse detection in behalf of DHHS/CMS (formerly HCFA)
Re-engineering of the Nevada Medicaid Program and supporting information systems
Business process redesign in response to HIPAA requirements
The CMS Medicaid HIPAA Compliance Concept Model (MHCCM), a web-based tool to support Medicaid agencies and other payers of health services in implementing HIPAA
A successful approach to assist CMS in assessing Y2K readiness of state Medicaid agencies and technical assistance workshops to assist states
Development of a county-wide HIV/AIDS physician network to provide integrated comprehensive services in a managed care system
Development of the Medicaid managed care information system in Arizona, the most mature Medicaid managed care system in the nation
Innovative procurement models for systems requirements definition and acquisition

Specifically, our consulting services are focused in these areas:

Strategic Systems Planning

Information system strategies
Analysis of system requirements and specifications
Facilitation of Joint Application Design (JAD) sessions
Systems procurement support – RFP development, proposal evaluation
Independent Verification and Validation (IV&V)

Business Process Improvement

Operational assessment and review
Operational improvement and process redesign

Management Consulting & Strategic Planning

Strategic systems planning
Program development and evaluation
Facilitation
Feasibility studies
Cost-benefit analysis

HIPAA Compliance Solutions

Awareness education and training
Strategy development
Compliance execution and monitoring
Post-compliance assurance

Independent Verification and Validation (IV&V) Services

FOX performs Independent Verification and Validation (IV&V) services for its clients who are implementing new systems or programs using comprehensive and robust methodologies that help ensure complete, accurate, timely, and cost-effective outcomes. Our internal methodologies are compatible with the IEEE Std 1012-1998 “Standard for Software Verification and Validation.” We have applied our methodology to the development and implementation of Medicaid, managed care, public health, and mental health information systems, including custom-developed systems as well as Commercial Off-the-Shelf Systems (COTS) products.

Our services include the following activities:

Development of an implementation work plan including identification of tasks, start dates, duration, dependencies and resource requirements
Review and validation of system requirements including functionality, interfaces, data model, documentation, testing, operations and maintenance
Review and validation of various system design documents
Review and validation of test plans and results
Review and validation of implementation activities
Review and validation of operations

SIN 874-2: FACILITATION SERVICES

FOX provides facilitation and related decision support services to agencies engaging in collaborative efforts, working groups, or integrated product, process, or self-directed teams. Examples of our extensive facilitation services include, but are not limited to:

Conducting Joint Application Design (JAD) sessions and documenting resulting in automated tools and software (e.g., CASE tools)
Consensus modeling and building
Group voting activities
Assisting in procurement processes
Development of draft and final reports for dissemination
Strategic planning workshops
Logistical meeting/conference support when performing IT consulting services
Evaluation of decision support systems
Facilitation of technical proposal evaluation sessions
Extensive user interviews and workgroup facilitation to establish system requirements

Our facilitation services have been used to identify new system requirements, develop new programs, evaluate vendor proposals, and other functions within organizations.

SIN 874-6: PRIVATIZATION SUPPORT SERVICES AND DOCUMENTATION (A-76)

FOX provides expert advice, consultation, assistance, and documentation in support of studies conducted under privatization or commercial activities, studies, projects, or efforts. Examples of our privatization support and documentation services include, but are not limited to:

Strategic planning support (e.g., conducting the “buy versus build” decision)
Requirements Analysis and alternatives analysis
Facilitation of consensus for privatization alternatives
Advance Planning Document (APD) development for federally funded programs
Developing, writing, releasing Requests for Proposals (RFPs) for the procurement of systems and contractor services
Developing evaluation methodologies incorporating functional, technical and cost elements
Developing Evaluation Manuals for organizations performing their own evaluation
Evaluating proposals for proposals needing expert consultant assistance
Evaluation Results Report to validate and document the evaluation process and outcome
Providing evaluation support such as accepting and disseminating proposals, facilitating oral presentations, developing recommendations
Contract Terms and Conditions
Contract negotiation support

SIN 874-7: PROGRAM INTEGRATION AND PROJECT MANAGEMENT SERVICES

FOX provides services in the management, integration, programs, and projects. Our consultants have proven skills and experience that encompasses all elements of the Systems Development Lifecycle including, but not limited to, the following service activities:

Program management
Program integration/leadership
Program oversight
Project management
Business requirements development and needs analysis
Feasibility studies
Training and documentation development
Joint Application Design (JAD) facilitation
Business process improvement analysis

Consultants available for this category have demonstrated project management skills with both internal and external project teams and extensive experience in project team management, interacting with client department heads, agency secretaries and officials, and state control agencies.

This service category includes the full range of industry standard project management services including project plan development, using a variety of automated project planning tools (e.g., Microsoft Project and Project Managers Workbench). This service is provided by FOX consultants that possess skills and knowledge of industry accepted current Project Management Methodologies that conform to the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK).

We have provided this support to internal client as well as “mixed” client and consultant project teams and been able to achieve complex project objectives. Our project managers have been able to manage, lead and motivate these types of project teams successfully.