Technical Writer
SIN 874-1 SIN 874-2

Description

Writing and updating engineering documentation supporting the list of customers. Should be familiar with process flow in a business environment and to document this flow on a customer-by-customer basis. Will be responsible for chairing meetings with customers and Network Engineering staff to obtain information and consolidate in book form. Establish reviewing standards and periodic updating of all customer documentation (Yearly). Responsible for web enablement of the documentation records.

Minimum Training

Recommend two years of technical writing experience in a networking environment. Should have background and experience with Microsoft Office, specifically Word, Excel and PowerPoint. Should be fluent with the Visio tool and the skill to initiate and update networking drawings.

Certifications

N/A

Education/Experience

BA or BS (four year degree) Will substitute based on work experience.

Technologist
SIN 874-1

Description

EDI Specialist, MIS Manager, Program Analyst, Project Technical Lead, Sr. Systems Analyst, Systems Architect, Systems Engineer, Systems Analyst, Security Analyst

Minimum Training

Database Development, Database Design, HTML,ASP Java, Web Page Creation, Program Management, Project Mgmt, Quality Control training, VB, C++, MS SQL, PHP, Java programming, Systems Analysis Using CASE, Rapid Application Design Using CASE, Client/Server Application Development, Internet Application Development, SQL (Structured Query Language), Data Modeling and Analysis, Application Development Using Visual Basic.net, Data Structures and Algorithms, Object-Oriented Programming, Network security

Certifications

Programming and development, security training, project management institute, MCSA, MCSE, MCDBA, MCSD

Education/Experience

AA, BS Computer and Information Sciences, or equivalent

Database Development, Database Design, HTML, ASP Java, Web Page Creation, Program Management, Project Mgmt, Quality Control training, VB, C++, MS SQL, PHP, Java programming, Systems Analysis Using CASE, Rapid Application Design Using CASE, Client/Server Application Development, Internet Application Development, SQL (Structured Query Language), Data Modeling and Analysis, Application Development Using Visual Basic.net, Data Structures and Algorithms, Object-Oriented Programming, network security vulnerability analysis (including wireless)

Training Specialist
SIN 874-1

Description

The Training Specialist is responsible for the development and delivery of technical training to a variety of audiences including, Customer Service, Network Operations Center, and Field Service technicians.

Develops, writes, and coordinates Training manuals working with Managers for specific details. The training manuals should include course content, visual charts, videotapes, slides, etc. Types initial and/or final drafts of manuals.

• Responsible for creating and delivering training on network operations, network hardware, protocols, security and diagnostic methods.
• Works with technical management to understand their goals, hiring plans and to identify training priorities.
• Develops a strong working knowledge of the technical organizations and specific job responsibilities of their workers.
• Develops a technical education curriculum and for each specific course, develops competency based, behavioral objectives.
• Plan, create, and execute training and educational programs for telecommunications product rollouts.
• Measures retention of taught materials and provides feedback to Managers.
• Develop and maintain content and delivery of the Training Intranet site.
• Other Duties as assigned.

Minimum Training

• Excellent communication skills, both written and verbal.
• Strong organizational skills and a good public speaker at ease moderating large groups.

Certifications

MCSE certification a plus

Education/Experience

• College-level degree in one or more of the following: Engineering, Telecommunications, Communications, Business Administration, Teaching.
• Three or more years of network technical training experience.
• High comprehension level of telecommunications network services including voice, long distance, data, Internet, and CPE. Prior sales engineering experience and/or knowledge of Central Office Equipment a plus.

JAD Facilitator
SIN 874-2

Description

Support the ongoing process of new requirements definition, systems analysis, life-cycle development, and analyzing and documenting business and technical requirements.

Specific areas of activities will vary. Tasks shall include:

• Defining and documenting business processes and user requirements
• Defining data requirements, both for source data and reporting requirements, to meet the needs of business processes and user requirements by means of current source data as well as new source data
• Developing interface requirement specifications for new data
• Analyzing and developing business process models
• Preparing and presenting forma briefings to management and vendors as needed
• Performing functional evaluation of vendor design proposals and providing well-documented recommendations
• Providing change management expertise
• Supporting efforts of team members and internal organizations to archive successful system development

Minimum Training

• Be proficient in the entire MS Office package, including PowerPoint, Access, and Project
• Have highly developed oral and written communication skills
• Have highly developed skills in business analysis, systems analysis, business process modeling, data modeling, and organizational skills
• Have flexibility, adaptability, and the ability to learn very quickly

Certifications

N/A

Education/Experience

• Knowledge of Full Life Cycle Development and how to build a system. This individual will not program.
• Have a thorough understanding of system development
• Be able to lead and/or document Joint Application Design (JAD) sessions with and understanding of technical issues related to system development and implementation
• Have a minimum of eight years of experience in requirements analysis and system development

Modeler
SIN 874-2

Description

Responsible for supporting the analysis and mapping of the data contained within the a variety of legacy sources systems to the target system/application. Also, responsible for reviewing the data currently available in the legacy systems and mapping this to data to the target system while resolving characteristic differences between to meet system standards and specifications. Requires developing a mapping between the source and target and defining necessary data transformations to support the movement of data to the target system.

Minimum Training

Candidates must have solid knowledge of application programming techniques, the ability to use SQL languages. Knowledge and familiarity with Oracle DBMS and its utility tools, and understanding and use of data modeling tools.

Individual must be motivated and must adapt well to a changing environment and has excellent verbal communication and writing skills. The ability to work independently or in a team environment.

Certifications

N/A

Education/Experience

Four-year degree in computer science or related field. At least five years of professional consulting experience including experience with data migrations, data mapping analysis, and the development of data transformation logic.

Scribe
SIN 874-2

Description

Provides support to Facilitator of Joint Application Design (JAD) sessions. Responsibilities include documenting results of session(s), managing issues which may need to be resolved outside of sessions, and presenting results of previous sessions to participants. May need to work with supporting software tools such as Visio, automated CASE tools, and other software. May also be required to schedule sessions, issue notifications of upcoming sessions to participants, and maintain sign-in sheets.

Minimum Training

Must be proficient in the use of supporting software tools such as Visio, automated CASE tools, and other software.

Certifications

N/A

Education/Experience

BS/BA degree, or equivalent experience. Must possess appropriate skills with necessary software tools.

Baseline Service Level Agreement/Metrics Researcher
SIN 874-6

Description

Responsible for researching usual standards of performance for various activities to be used as benchmarks for employees, vendor, or other performance. Develops reasonable standards for performance for each contracted area which represent minimal or optimal performance levels under contracts. Those standards would be used to develop service level agreements for each vendor.

Minimum Training

At least three years of related experience.

Certifications

N/A

Education/Experience

BS/BA degree or equivalent experience.

Privatization Planning Consultant
SIN 874-6

Description

Responsible for identifying administrative, professional, and operational services which could be cost effectively outsourced to the private sector. Develops appropriate strategies for contracting out the privatized services and transitioning from government operations. Plans and implements the process for procurement of those services, including development of Statement of Work and criteria to be used for evaluating responses from vendors or contractors.

Minimum Training

Must be knowledgeable in Federal Acquisition Regulations (FAR) and other requirements related to procurement of contracted services for federal agencies.

Certifications

N/A

Education/Experience

BS/BA degree, three years of related experience

Program Integration Specialist
SIN 874-7

Description

This position is responsible for planning, and ensuring success in all program integration related tasks. The person in this position is accountable for ensuring integration goals and objectives are accomplished within specifications. Interacts with client management personnel.

Minimum Training

Must be adept in oral and written communications.

Certifications

N/A

Education/Experience

BA/BS Degree or the equivalent years in experience.

Three or more years of experience in a related field including supervisory or management experience

Program Oversight Specialist
SIN 874-7

Description

This position is responsible for oversight of all program integration related tasks. The person in this position is accountable for overseeing program integration and management goals and objectives are accomplished successfully. Interacts with client and management personnel.

Minimum Training

Must be adept in oral and written communications.

Certifications

N/A

Education/Experience

BA/BS Degree or the equivalent years in experience.

Three or more years of experience in a related field including supervisory or management experience