Management Analyst
SIN 874-1

Description

Under general direction and guidance aid in preparing and analyzing project plans, understanding and applying basic consulting principles, documenting processes and writing requirements, work closely with team members to understand client needs.

Minimum Training

• Candidate must have solid analytical skills and ability to utilize databases as the primary means for reporting. Must have strong MS Access experience.
• Must have good Microsoft Office skills, including Excel, Word, PowerPoint
• Must have excellent verbal and written communication skills
• Strong analytical skills
• Requirements analysis, financial services experience desirable
• CRM experience is a plus

Certifications

N/A

Education/Experience

• One to two years of prior work experience in Consulting or IT environment
• Previous experience in testing or programming
• Bachelors degree in MIS, Computer Science, or Engineering

Process Analyst
SIN 874-1

Description

This position's overall objective is to identify and implement the right business processes for the company. This incumbent is responsible for leading research, analysis for recommendations to solve business problems by determining solutions via business processes. Additional responsibilities include assisting the field based organization to create process capabilities and increasing performance of existing processes through workflow analysis. This will be accomplished by planning, managing and monitoring performance improvement efforts from concept through implementation.

Minimum Training

• Formal process engineering and use case development
• Significant knowledge of the software life-cycle (SLC)

Certifications

N/A

Education/Experience

• Demonstrated ability with business requirements definition and technical specifications
• Test plan, data preparation and test execution experience
• Release management, quality assurance and production application support
• Specific knowledge of wireless or cable industry preferred
• Project Management experience preferred

Appropriate candidates will have significant experience in large-scale billing package (COTS) integration projects with specific expertise in the design, requirements specification and documentation and implementation of process improvements

Project Leader
SIN 874-1 SIN 874-2

Description

The Project Lead will manage projects as assigned using the internal process of product release in accordance with projected timelines and budget. Interface with other Project Leads, developers and outside contractors to ensure the success of projects as assigned, including client, infrastructure, regulatory and web projects as they pertain to the development and technology teams. Resolve cross-functional issues that arise during the conduct of assigned project initiatives. Responsible for managing projects in accordance with the standards developed and approved as 'development and technology project methods'. Responsible for managing the Software Development Life Cycle for assigned projects and ensuring the integrity of the ASDM/SDM and Change Control process for those projects.

Minimum Training

The successful candidate will possess strong technical project management skills, sound decision-making skills, and sound judgment and conflict resolution skills.

Certifications

N/A

Education/Experience

The position requires at least three years of project management experience with at least one year of multiple project management experience, a basic understanding of software development methodologies and the ability to work with simultaneous projects that have constant aggressive deadlines.

Project Manager
SIN 874-1 SIN 874-2 SIN 874-7

Description

Provides complex project management consulting services to clients by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Manage daily activities, hours of work and place of work of all consultants and contractors assigned to project in accordance with the approved project workplan.
• Monitor status of all project tasks and deliverables and advise senior management of any significant variations.
• Monitor project budget and advise senior management of any significant variations.
• Report as required to the client contact and manage the expectations of clients.
• Identify and documents deficiencies and dysfunctionality in existing clinical, financial or business processes and information systems.
• Collect, document, and analyze information concerning clients’ current clinical, financial or business processes and information systems.
• Develop “As Is” and “To Be” models as part of re-engineering projects.
• Assist in identifying new business opportunities and in developing and presenting proposals to prospective clients.
• Manage client invoicing which includes tracking client receivables and payments, and contacting project clients regarding late payments.
• Supervises all consultants and contractor assigned to the project.

Minimum Training

Must be proficient in word processing, spreadsheet, e-mail, database, contact management, internet, and project management software, as well as Visio.

Must have familiarity with project management tools and methodologies. Must have excellent communication, problem solving, and customer service skills.

Certifications

N/A

Education/Experience

Master's degree (M.A.) or equivalent; or four to 10 years related experience and/or training; or equivalent combination of education and experience.

Quality Assurance Manager
SIN 874-1 SIN 874-7

Description

Responsibilities will include, but not limited to the following: Supervises, directly, Quality Control Analysts; Performs special audits and prepares comprehensive reports and graphical representations of auditing statistics; Extrapolates audit report findings and prepares narrative reports of audit findings which identify impacts, trends, and recommendations and provides project management and supervisors with feedback on process or staff effectiveness; Participates in the interview and hiring process; and Performs other duties as may be assigned by management.

Minimum Training

Demonstrated computer literacy in Microsoft Access, Excel, and Word; strong people management skills; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.

Certifications

ISO 9000 Internal Auditor Certification (preferred)

Education/Experience

Bachelor's degree from an accredited college or university with relevant course work in accounting, statistics, or equivalent work experience

Preferred qualifications include two years of experience in Quality Assurance, Internal auditing, or Accounting in a healthcare or production based environment

Senior Business Analyst
SIN 874-1

Description

Provides complex management consulting services to clients by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Collects, documents, and analyzes information concerning clients’ current clinical, financial or business processes and information systems.
• Identifies and documents deficiencies and dysfunctionality in existing clinical, financial or business processes and information systems.
• Develops “As Is” and “To Be” models as part of re-engineering projects.
• Acts as project manager on projects as assigned.
• Assists in identifying new business opportunities and in developing and presenting proposals to prospective clients.

Minimum Training

Must be proficient in word processing, spreadsheet, e-mail, database, contact management, internet, and project management software, as well as Visio.

Must have familiarity with project management tools and methodologies. Must have excellent communication, problem solving, and customer service skills.

Certifications

N/A

Education/Experience

Master's degree (M.A.) or equivalent; or four to 10 years related experience and/or training; or equivalent combination of education and experience.

Senior Consultant
SIN 874-1 SIN 874-2

Description

Provides complex management consulting services to clients by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Identifies and documents deficiencies and dysfunctionality in existing clinical, financial or business processes and information systems.
• Acts as project manager on projects as assigned.
• Collects, documents, and analyzes information concerning clients’ current clinical, financial or business processes and information systems.
• Develops “As Is” and “To Be” models as part of re-engineering projects.
• Assists in identifying new business opportunities and in developing and presenting proposals to prospective clients.

Minimum Training

Must be proficient in word processing, spreadsheet, e-mail, database, contact management, internet, and project management software, as well as Visio.

Must have familiarity with project management tools and methodologies. Must have excellent communication, problem solving, and customer service skills.

Certifications

N/A

Education/Experience

Master's degree (M.A.) or equivalent; or four to 10 years related experience and/or training; or equivalent combination of education and experience.

Senior Process Analyst
SIN 874-1

Description

The Senior Business Process Analyst will act as an internal consultant and is responsible for maintaining process expertise for one or more of the following process areas: Revenue, Inventory, Manufacturing and/or Other Business Processes. Additional responsibilities include process standardization supported by Standard Operating Policies (SOPs), managing new SOPs through the approval process, and the development, implementation and training of new or revised processes/SOPs.

Minimum Training

This incumbent must possess strong problem-solving and decision-making skills and process management concepts. Additionally, strong leadership, initiative, communication, organization and presentation skills are required.

Proficiency with software systems: ERP, Microsoft Word, Excel, PowerPoint (or other flow-charting software) and Project are preferred.

Certifications

N/A

Education/Experience

Bachelor's Degree in a Business related field with three to five years of relevant experience within a sales and distribution business environment, preferably the beverage industry. MBA is a plus. Proven experience working with and supporting all levels of management through special studies, briefings, project management and research is required.

System Analyst
SIN 874-1

Description

• Creates detailed project plans, work assignments, and target dates for assigned projects.
• Analyzes requested changes and performs maintenance to existing applications.
• Acts as a liaison to define business requirements and/or problems and initiates maintenance of existing programs or designs of a new application.
• Works as part of a project team to determine project requirements, goals, implementation, and schedules.
• Provides detailed project planning on larger projects and may act as project manager on smaller projects/development efforts.
• May provide training of users and operational personnel on all aspects of their systems.
• Maintains current applications by analyzing process flows, researching issues, and implementing systems changes.
• Continues to develop technical expertise and keeps current with trends and innovations in the industry.

Minimum Training

Good analytical, presentation, and oral and written communication skills. Proven knowledge in one or more applications or systems.

Certifications

N/A

Education/Experience

Bachelors degree in Computer Science/Information Systems or equivalent combination of education and experience.

System Tester
SIN 874-1

Description

Responsibilities include building test plans, overseeing implementation plans with test teams and reporting results for whole application systems. Tests whole systems performance and/or oversees testing of software application systems.

Reviews new requirements of systems applications, reads systems diagrams, reads developed software, determines where the system must be scaled so that stress testing will be focused.

Alternate sample of daily work might be to work with developers to change the cache algorithm so that tests can be loaded more efficiently, so they must be able to talk with the technical team.

Minimum Training

Knowledge and experience in implementing a large scale healthcare application. Requires strong knowledge of edits and audits, code sets, and data values. Must have ability to define and document all testing criteria and scenarios. Also must have analytical skills to compare and reconcile the expected versus real test results. Must be able to effectively communicate with technical teams.

Certifications

N/A

Education/Experience

BS/BA degree or equivalent experience, plus two or more years of related experience testing large scale healthcare application implementations.