FOX IT & Enterprise Consulting

IT Procurement Contract Negotiation Services

FOX Systems, Inc. (FOX) understands that one of the most daunting tasks facing information system managers from public or private healthcare organizations is successfully negotiating contracts with private sector information technology (IT) vendors.

In addition to addressing myriad in-house contracting rules and guidelines, managers often find themselves negotiating contracts with companies that have extensive experience in taking advantage of the customer’s lack of understanding of the marketplace and the customer’s pressing needs for enhanced system functionality, in order to maximize compensation for their services. At the same time, the public or private healthcare organization is looking for fair contractual arrangements that address public trust (or shareholder trust in the case of a private healthcare organization) for cost effective investment, regardless of the sources or levels of funding provided.

Equitable and clearly defined contractual arrangements are critical to the success of all projects and the development of positive, long-term relationships between clients and vendors. By the same token, nebulous or unfair contracts can be detriments to effective partnerships and achievement of common goals.

FOX can assist information system managers in negotiating fair and successful contracts in the following ways:

Develop RFPs that clearly define the organization’s expectations for vendor performance and that solicit commitment to this level of performance in the RFP response and evaluation process
Provide consulting to the organization in regards to the type and complexity of services being procured and identify contracting approaches that have been used by other organizations to obtain these services
Review draft contracts and making recommendations for minimizing ambiguities to strengthen contractual text
Employ tools designed to assess the complexity of projects, identify options, compute resource requirements and provide guidance regarding reasonable contracting costs for services being proposed

FOX clients greatly benefit from our industry experience and success as an IT procurement contract negotiation partner. Our experts are prepared to accept the challenges of your organization’s procurement and vendor contracts.