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In addition to addressing
myriad in-house contracting rules and guidelines,
managers often find themselves negotiating contracts
with companies that have extensive experience in taking
advantage of the customer’s lack of understanding of the
marketplace and the customer’s pressing needs for
enhanced system functionality, in order to maximize
compensation for their services. At the same time, the
public or private healthcare organization is looking for
fair contractual arrangements that address public trust
(or shareholder trust in the case of a private
healthcare organization) for cost effective investment,
regardless of the sources or levels of funding provided.
Equitable and clearly defined contractual arrangements
are critical to the success of all projects and the
development of positive, long-term relationships between
clients and vendors. By the same token, nebulous or
unfair contracts can be detriments to effective
partnerships and achievement of common goals.
FOX can assist information system managers in
negotiating fair and successful contracts in the
following ways:
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Develop RFPs that
clearly define the organization’s expectations for
vendor performance and that solicit commitment to
this level of performance in the RFP response and
evaluation process
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Provide consulting to
the organization in regards to the type and
complexity of services being procured and identify
contracting approaches that have been used by other
organizations to obtain these services
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Review draft contracts
and making recommendations for minimizing
ambiguities to strengthen contractual text
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Employ tools designed
to assess the complexity of projects, identify
options, compute resource requirements and provide
guidance regarding reasonable contracting costs for
services being proposed
FOX clients greatly
benefit from our industry experience and success as an
IT procurement contract negotiation partner. Our experts
are prepared to accept the challenges of your
organization’s procurement and vendor contracts.
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