Enterprise Application Integration (EAI)

FOX Systems, Inc. (FOX) is aware that most businesses, over time, have progressively invested in a variety of technologies aimed at improving their own internal processes as well as interacting more effectively with their customers and trading partners.

Day-to-day operations are managed using a combination of functionally based legacy applications, and web-based e-Commerce, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) systems. Each system has created segregated pockets of information and processes that are difficult to access and share across the organization and its customers.

This has spawned new efforts to integrate the enterprise by creating new Intranet applications to support its employees’ back end processes, extranet applications to support its customers’ front-end processes, and data warehousing applications to attempt to create business intelligence and share common information among them. However, customers and employees still cannot access all of the information they need to do their work efficiently using one, convenient interface. These solutions have not succeeded in integrating the organization’s enterprise applications.

Sound familiar?

The typical questions that organizations have when considering strategies on integrating their information systems are:

• What is so complex about achieving Enterprise Applications Integration (EAI)?

• Isn’t there a single middleware product that can be purchased that will do it?
  Won’t an ERP do it?

• How about aggregating disparate information for query and analysis using an Enterprise Information Portal to achieve EAI?

• What about an off-the-shelf e-Commerce CRM or Supply Chain Management (SCM) software purchase?

EAI is not only a product that can be purchased. EAI is a business-driven approach that an organization takes to increase the value of its Information Technology (IT) environment to the business. Such an approach leads to the development of a flexible IT architecture that integrates business processes, hardware, software and standards, and is highly adaptable to rapid and unpredictable business change.

What approach will you take to achieve EAI for your business?

FOX is prepared to help you define and implement the right EAI approach and architecture to effectively integrate your current technology investments and remove the processing barriers faced by your associates and customers. FOX consultants will add value to your organization by providing broad-based business and technical expertise, a strategic viewpoint that will focus your team on the future, a disciplined approach to assessment and design, experience in business process improvement and communications, and the facilitation skills necessary to get the job done quickly and effectively.

Contact FOX today to discuss your interest in achieving true EAI. FOX will explain how it can partner with your team to develop a flexible approach and architecture solution that will keep pace with rapid change and provide a competitive advantage.