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Often, known requirements
for a business change conflict with the organization’s
current capability to implement and support it. Aging
legacy systems can present barriers to implementing
web-based customer service improvements. Individual
applications that make up a “system” may have evolved
over time to a point where they run on different
platforms, utilize different programming languages,
store data in different formats, and require different
tools to manage. This can produce complex and redundant
maintenance requirements, data inconsistencies,
integration problems, reporting and analysis errors, and
spread an organization’s resources too thin to be
effective. These are just a few examples of situations
that can inspire an information technology organization
to assess its current technology strengths and
weaknesses and identify opportunities for future
improvement.
The method by which an organization approaches its
technology assessment varies depending on the size and
scope of an impending change or business issue, and the
availability of skilled resources to perform an
effective assessment. Typically, an organization will
first look within its own ranks to find the resources to
conduct the assessment. A key risk associated with this
approach is that internal resources may not produce an
objective assessment, slanting the outcome in favor of
either personal biases or what may be perceived as the
outcome desired by their management. If those performing
the assessment have a propensity to maintain the status
quo, or to participate in “bleeding edge” technological
innovation, or favor a particular technology vendor,
then the results can be very predictable.
FOX can mitigate these risks by providing the expertise
you require to perform an objective, technology neutral
and vendor independent information technology
assessment. Our consultants are highly skilled
facilitators, analysts, technology subject matter
experts, and documentation specialists who have
extensive information technology assessment experience
in both the private and public sectors. Our experience
includes conducting extensive healthcare technology
assessments for Medicaid Management Information Systems
(MMIS) implementations, vendor commercial-off-the-shelf
(COTS) software solutions (e.g., Practice Management
Systems), and technical remediation assessments related
to Health Insurance Portability and Accountability Act (HIPAA)
efforts at numerous public and private healthcare
organizations across the United States.
Contact FOX today to discuss your IT assessment needs
and learn how we can help you by providing a structured,
effective and objective assessment for your
organization.
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