Business Process Improvement

HIPAA compliance, web-centric commerce, increasing requirements for enterprise level reporting and integrated systems, and continuous implementation of modern software application functionalities are all recent trends that result in the need to modify existing business processes and workflow.

FOX Systems, Inc. (FOX) is poised to enable healthcare organizations to achieve the full benefit of those changes. FOX employs experts in workflow and business process improvement to document the as is environment and develop a new to be environment that will improve the quality, effectiveness and timeliness of current business processes.

As part of its Business Process Improvement (BPI) services, FOX utilizes various workflow diagramming methods such as cross-functional workflows, cause and effect diagrams (fishbone diagrams), Integrated Definition (IDEF), and other means to portray the current environment. FOX provides analysis of those diagrams and related materials to develop optimal processes and workflows as a means to eliminate redundant, duplicative and non-value added steps. Should your organization require new policies and procedures, FOX can help develop them, train staff, and monitor deployment. We have strong qualifications in these areas with many different healthcare organizations . Finally, FOX can perform the financial analysis to justify the need and benefits for the proposed changes including ROI, Cost-Benefit and payback analysis.

FOX has provided BPI services to the Federal Centers for Medicare & Medicaid Services (CMS) and a range of state Medicaid agencies, state and county public health departments, mental health departments, developmental disability departments, welfare agencies, and managed care organizations (MCOs).. The broad spectrum of programs we have supported includes Medicaid, state funded health programs, public health, WIC, immunization programs, mental health, managed care, epidemiology, and others.

Our experience is grounded on a broad foundation of successful engagements involving information processes, administrative and system evaluation, RFP development / procurement, process / system transition, and new system integration. Our healthcare consulting knowledge and experience are the common element in our engagements. FOX provides its clients the latest ideas and business process approaches and customizes them to meet their needs. FOX is dedicated to helping its clients improve the quality of their business operations and our methodologies for business improvement have been continually refined and proven over the many years that FOX has been in business. Through the design and implementation of re-engineered policies, processes, and systems, we improve the efficiency and effectiveness of organizations, enabling our clients to achieve significant competitive advantage and higher financial returns.